Citi’s business presence in Malaysia dates back to July 1959 with its first office in Kuala Lumpur, the country’s capital city. Locally incorporated in 1994, Citi now serves customers in the Klang Valley, Penang and Johor. The Malaysian operations are organised into two major business groups – Consumer Banking and Institutional Clients Group.

Citi has a dominant share of the country’s credit card industry and wealth management business. We bank with 95% of target market top tier local companies and multinationals in the country. Citi is also the top foreign bank for Corporate FX, and has a significant share of the cash management business and institutional investor transactions. We are the number one custodian bank for foreign broker inflows.

Citigroup also provides offshore financial services out of its office in Labuan, Malaysia. The country hosts a strategic site for Citi’s centralized operations based in Kuala Lumpur and Penang, managing processes cut across a gamut of businesses and services for Global Transaction Services, as well as Securities & Banking clients in Asia and other regions.

The Citi Service Centre (CSC) in Kuala Lumpur also provides regional Anti-Money Laundering transaction monitoring to identify and prevent possible money laundering activities covering 18 countries and multiple businesses. The regional operation acts as a strong line of defence against terrorist financing and organized crime.

Area of Services

Awards/Accolades/Achievements

Contact details