profile search
APRIL
EVENTS
19 APR 2017 - 12 SEP 2017
09:00 am - 17:00 pm
Seminar room, IBFIM, Kuala Lumpur
This module provides fundamental knowledge of ethics from an Islamic perspective and its relation to Islamic finance activities. This is based on the principles that Islamic finance offers global financial stability and high ethical standards.
Ethics in General Introduction to  Ethics Importance of Ethics in Business and Financial Sector Akhlāq (Islamic Ethics) Ethics and Islamic Finance Implementation of Islamic Ethics (Akhlāq) in Islamic   Finance  Principles of Sharī‘ah Compliance Corporate Governance Ethics in Banking AAOIFI Standards  Financial Consumer Protection Program HighlightsThis module provides fundamental knowledge of ethics from an Islamic perspective and its relation to Islamic finance activities. This is based on the principles that Islamic finance offers global financial stability and high ethical standards.
Ethics in General Introduction to  Ethics Importance of Ethics in Business and Financial Sector Akhlāq (Islamic Ethics) Ethics and Islamic Finance Implementation of Islamic Ethics (Akhlāq) in Islamic   Finance  Principles of Sharī‘ah Compliance Corporate Governance Ethics in Banking AAOIFI Standards  Financial Consumer Protection Program Highlights
Closed
Print Mail Twitter LinkedIn Facebook Google+
JULY
EVENTS
19 - 20 JUL 2017
09:00 am - 17:00 pm
Seminar room, IBFIM, Kuala Lumpur
This module provides an overview to the various Sharī‘ah contracts involved in relation to Islamic trade finance. Participants will also be exposed to several types of Islamic trade finance facilities available in the market and its operational aspect.

Learning Outcomes
At the end of the program, participants will be able to:
·        Understand basic Islamic Trade Finance.
·        Understanding on Laws related to Documentary Credit.
·        Acquire practical knowledge and skills in Islamic Trade Finance.
·        Inferring the issues in Collections.
·        Explaining the issues in Bank Guarantee.

Program Highlights
·        Introduction to Islamic Trade Finance.
·        Methods of Settlement.
·        International Commercial Terms/Term of Trade (Incoterm).
·        Documentary Credit (DC).
·        Collections.
·        Bank Guarantee.
EVENTS
25 - 26 JUL 2017
09:00 am - 17:00 pm
Seminar room, IBFIM, Kuala Lumpur

This module will present concepts that can be applied to marketing in a takaful organization. The discussion on marketing invariably will involve the various components of the marketing mix, namely product, promotion, pricing, people, place (distribution), process and physical evidence. These 7Ps can be used by Takaful Operators to frame their marketing strategies. Other topics covered include the prohibited business conduct, the association rules on sales, the product development and takaful distribution channels. The objective of this module is to train the marketing personnel on the marketing aspect of takaful, particularly on acquiring and retaining client’s management.

 
Learning Outcomes
At the end of the program, participants will be able to:
·        Explain the fundamental concepts of marketing in Sharī‘ah perspective within.
·        Describe the various types of distribution channel used to market takaful products.
·        Identify and ensure compliance of the Sharī‘ah Sales Ethics and association rules on sales to meet industrial requirements.
·        Effectively appraise the purpose of product development process in meeting the needs of customers and other stakeholders.

Program Highlights
·        Introduction to Marketing.
         -        Marketing of Takaful Products.
         -        Marketing Strategies for Takaful.
·        Takaful Distribution Channels.
         -        Direct Marketing, Takaful Broking, Bancatakaful.
         -        Agency, e-Business/Internet System.
·        Sharī‘ah Sales Ethics and Association Rules on Sales.
         -        Sharī‘ah Sales Ethics (Fathonah, Amanah, Siddiq & Tabligh (F.A.S.T)).
         -        Schedule 7, - IFSA 2013.
·        Product Development.
EVENTS
26 - 27 JUL 2017
09:00 am - 17:00 pm
Seminar room, IBFIM, Kuala Lumpur

This module provides a comprehensive understanding on the origin, sources, purpose and philosophy of Sharī‘ah Islamiyah which is the foundation of the Islamic financial system. This module will also highlight the basic fundamentals and pillars of the application of Islamic laws in financial practice, which will be a basis for the Islamic financial institutions to comply with the stated laws and principles.

Learning Outcomes
At the end of the program, participants will be able to:
·        Acquire basic knowledge of Sharī‘ah, the requirements of Muamalat contracts and the differences between Islamic and Conventional Finance.
·        Understand the concept of Sharī‘ah, its objectives, sources and Governance.
·        Recognize Sharī‘ah requirements in Muamalat transactions.

Program Highlights
·        Introduction to Sharī‘ah and Fiqh.
·        Rule-Making Process in Islamic Law (Ijtihād).
·        The Rule-Making Process in Modern Islamic Banking & Finance.
·        Overview of Fiqh al- Mu‘āmalāt al-Māliyyah.
·       Islamic Economics and Fundamentals of Islamic Banking and Finance.

EVENTS
27 JUL 2017
09:00 am - 17:00 pm
Seminar room, IBFIM, Kuala Lumpur

This module draws the attention to the importance of customer service in the Takaful business. Takaful is operating in a highly competitive market environment and therefore, needs to position itself as a credible alternative to conventional insurance by offering both value added products offerings and most importantly, excellent customer service delivery. In addition, the module discusses the roles and responsibilities of the Takaful Operators through their distribution channels such as agents to ensure that the rights of the participants under the Takaful contracts are adhered to in accordance with the Sharī’ah, regulatory and legal provisions.

Learning Outcomes
At the end of the program, participants will be able to:
·        Understand the importance of maintaining qualities of effective customer service for the Takaful Operator.
·        Manage professionally and effectively in handling complex customers.
·        Express the importance of delivering quality customer service consistently that exceed customer expectations in enhancing customer value and build customer loyalty experience.

Program Highlights
·        Qualities of Effective Customer Service.
         -        Benefits of providing effective customer service.
·        Customer Service Organization.
         -        Staffing, Levels of Authority and Organization.
·        Handling Complex Customer.
         -        Enquires, Dispute, Objection and Complaints.
·        Delivering Effective Customer Service.
         -        Service for Participants, Beneficiaries, and Producers.
·        Customer Service Quality Control.
         -        Quantitative Performance Measurement.
         -        Qualitative Performance Measurement.
·        Customer Service Transactions.
         -        Routine Customer Service Transactions.
         -        More Complex Customer Service Transactions.

DECEMBER
EVENTS
Iclif and Armanie
04 - 06 DEC 2017
09:00 am - 17:00 pm
Kuala Lumpur

An international flagship programme for Shariah scholars in the Islamic finance industry aimed to upscale the scholars’ effectiveness in advising financial institutions was launched today. The programme, which is known as the “Leadership Anatomy for Shariah Scholars in Finance”, is jointly offered by three international institutions namely Islamic Research and Training Institute (“IRTI”), the research and training arm of the Islamic Development Bank; Amanie Academy (“Amanie”), a talent development service provider in Islamic finance of Amanie Group; and The Iclif Leadership and Governance Centre (“Iclif”), an institution specialising in leadership and governance research, advisory and executive education.

The programme is targeted at Shariah scholars serving the Islamic financial services industry including members of Shariah Committees and Shariah officers of financial institutions. Designed to provide practical solutions that can be applied back at work, the programme is developed to enhance business professionalism of the scholars, complementary to their existing Shariah expertise. The programme will cover three elements that are key in producing a high performing Shariah scholar in finance namely, practical knowledge in integrating finance and Shariah considerations, professional skills in rendering Shariah advisory services and adaptive emotional intelligence in engaging different stakeholders. These modules are ultimately aimed at strengthening a scholar’s oversight roles and holistic assessment on Shariah issues in finance.

The programme will be held in several major cities including Istanbul, Kuala Lumpur and Marrakech, starting with the first programme in Makkah from 21 to 23 February 2017. The programme will be conducted in either English or Arabic depending on the venue, to cater for different Shariah communities across the globe.

(See attached file: LeAP Brochure (Final)-141216.pdf)